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How are roommates matched

  • All roommate matches are the same gender
  • We aim to match you with another traveller close to your age (but of course can't guarantee this)
  • We offer matches in the order that travellers confirmed their place on the holiday. That is, if you are the first person to confirm your booking for a holiday (with a deposit) you are the first in the queue for a roommate match
  • Roommate matching is at our discretion and there is not the option for traveller special requests. 
  • We make no guarantee of the age or age range of the other person that you are matched with, although we do our best if possible to match you with another traveller in an age group close to you (for example, within 10 years of your age). 
  • We do not discriminate on the basis of age, physical attributes or personality.
  • Roommate matching is subject to availability
     

Is Roommate Matching Guaranteed ?

In most cases, we are able to offer a roommate. However, we cannot guarantee a roommate will be available. If a roommate is not available we will let you know at the time we are finalising the group, and will advise you of your options.

The options vary and it depends on the holiday.

Reduced Single Supplement
For the majority of holidays, if we cannot provide you with a roommate we will offer you a single room at a reduced rate. We call this a 'Reduced Single Supplement'. As such, we are subsidising the cost of the single room to reduce the burden of the additional cost for the single room.  However, if you decide not to accept the offer of the Reduced Single Supplement, in most instances you have the right to a full refund of any monies paid for your land arrangements (see terms that apply to each holiday for details).

The conditions for our roommate matching service will be provided with your holiday quote or contact us for further information.

What if I don't get along with my roommate

In most cases, roommates get along well or as a minimum, respect one another's differences. We've had reports of roommates striking up lasting friendships and even booking their next holiday together with us.

However, if you make a booking for a roommate match you must be aware that there is the very slight possibility that you may not get along. Over the many years we've been in operation there's only been a very small number of occasions where room mates could not get along. If this situation arises there may be the option for you both to go your separate ways and take a single room, however a cost will apply. This is because hotels will charge us for the additional room required, in order that two people sharing one room would instead be requesting to use two rooms. Unfortunately, this additional cost is unavoidable and subject to availability at each hotel we use for the tour. If a change is possible your tour leader will liaise with you about this option and additional costs will be payable directly to your tour operator or the hotel.

Roommate Introductions before you travel.

We introduce you to your roommate before the holiday. The introduction is made by email. We send you the name of your roommate and their email address, before departure.

When do you introduce roommates?

  • International trips - about 3-4 weeks prior to departure
  • Resort & Cruise holidays - about 3-4 weeks prior to departure
  • Trips in Australia - about 2 weeks prior to departure

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Roommates

Take advantage of great savings when you choose to share a room. Our roommate matching option means you can take advantage of the twin share room rate.

Age-matched holidays

All our trips are age-matched so it's more likely you will travel with other like-minded single travellers. Popular age groups include 40 to 59 years and 45 years & over.

Testimonials

Moscow to Prague

May 2017

'Not only was my holiday great value for money, it was well organised and thoroughly enjoyable.  A lovely group of fellow travellers made it an experience I will treasure forever.'

Michelle, 53
NSW
Italian Splendour

May 2017

'I have just returned from my Italian Splendour trip. It was a fantastic holiday. Seeing historical sites, going on walking tours through cities. The highlight dinners were amazing. Everything was organised extremely well. Most importantly were the friends I made. We were like one big family!'

Kerry, 61 years
Sydney, NSW
Italian Splendour

May 2017

'I would definitely recommend Encounter Travel - I went on the Italian Splendour May 2017 tour (22 days).  I loved every minute of this adventure.  Our italian guide and driver enabled us to easily immerse into the fabulous culture and lifestyle of Italy.  Having a small group of 15 allowed us easy access to everything (less waiting times) and we soon became friends while exploring the magical cities of Italy.  I felt safe and totally pampered the entire time!  The hotels we stayed in and the restaurants we dined at were first class.  I left my heart in Italy.'

Tracey, 53 years
Gold Coast, QLD
Moscow to Prague

May 2017

'Russia to Prague an interesting and very informative tour, we saw so much. Beautiful Baltic countries.'

Sandra, 66
NSW
Italian Splendour

May 2017

'What an amazing trip to Italy. If you had told me that 15 complete strangers could be thrown together in a foreign country and all hit it off so easily I would never have believed it. It was nice to have 2 or 3 nights in each stop and not be moving on each day. From the history of Rome, to the stunning Amalfi coast, picturesque Venice, lunch under the Tuscan sun, vinegar tasting in Modena and relaxing at Lake Maggiore......every day was pure joy. I had looked at this trip for a couple of years before taking the plunge and booking it. A trip to remember for years to come and I have also made some fantastic new life long friends.'

Leanne ,56 years
Melbourne
Italian Splendour

May 2017

'What a wonderful way to see Italy. I had a magical holiday with the most amazing people. Thank you.'

Cay, 65 years
Sydney, NSW
Italian Splendour

May 2017

'Wonderful tour,  we visited many wonderful places, tour guide was excellent, as were the group, we had lots of laughs, and good times together, Good Hotels and food was excellent, would recommend this tour, and will definitely travel with Encounter again.'

Chris, 68 years
Sydney, NSW
Italian Splendour

May 2017

'I loved travelling around Italy with like minded fun people. The country is a must see and the Encounter tour was well planned and organised in every respect. I can't wait to go on another similar tour!'

Terri, 53 years
Sydney, NSW
Southern Spain with Morocco

April 2017

'This trip wasn't just very big, it was huge. So very enjoyable, and I couldn't soak up enough of it!'

Gayle, 74 years
Brisbane, QLD
Southern Spain with Morocco

April 2017

'I had a great time. Not only did I meet some lovely people but we were always on the go, discovering exotic new cities, customs and cultures. Excellent holiday as everything was very well organised.'

Laura, 69 years
Sydney, NSW

First Timers

First time to join a solo travel group? For a lot of our travellers it's their first time. You'll find our groups friendly and sociable.

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Sydney MeetUp Group. Join Us.

We have a Meet Up group for Sydney Solo Travellers. Held in the evenings, usually drinks and dinner, Sydney city location.

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Encounter Travel
ATAS Accreditation No: A10439

Encounter Travel provides holidays for solo travellers. Since 2006 we've been creating tour, cruise and resort packages for solo travellers that like to share their travel experiences. Visiting destinations across Australia and around the globe our holidays include short tropical escapes, leisurely touring, cruises and active walking trips.   


ABN: 23 119 642 992