Call today 1300 653 692Monday to Friday: 10am to 5pm

How are roommates matched

  • All roommate matches are the same gender
  • We aim to match you with another traveller close to your age (but of course can't guarantee this)
  • We offer matches in the order that travellers confirmed their place on the holiday. That is, if you are the first person to confirm your booking for a holiday (with a deposit) you are the first in the queue for a roommate match
  • Roommate matching is at our discretion and there is not the option for traveller special requests. 
  • We make no guarantee of the age or age range of the other person that you are matched with, although we do our best if possible to match you with another traveller in an age group close to you (for example, within 10 years of your age). 
  • We do not discriminate on the basis of age, physical attributes or personality.
  • Roommate matching is subject to availability

Is Roommate Matching Guaranteed ?

In most cases, we are able to offer a roommate. However, we cannot guarantee a roommate will be available. If a roommate is not available we will let you know at the time we are finalising the group, and will advise you of your options.

The options vary and it depends on the holiday.

Reduced Single Supplement
For the majority of holidays, if we cannot provide you with a roommate we will offer you a single room at a reduced rate. We call this a 'Reduced Single Supplement'. As such, we are subsidising the cost of the single room to reduce the burden of the additional cost for the single room.  However, if you decide not to accept the offer of the Reduced Single Supplement, in most instances you have the right to a full refund of any monies paid for your land arrangements (see terms that apply to each holiday for details).

The conditions for our roommate matching service will be provided with your holiday quote or contact us for further information.

What if I don't get along with my roommate

In most cases, roommates get along well or as a minimum, respect one another's differences. We've had reports of roommates striking up lasting friendships and even booking their next holiday together with us.

However, if you make a booking for a roommate match you must be aware that there is the very slight possibility that you may not get along. Over the many years we've been in operation there's only been a very small number of occasions where room mates could not get along. If this situation arises there may be the option for you both to go your separate ways and take a single room, however a cost will apply. This is because hotels will charge us for the additional room required, in order that two people sharing one room would instead be requesting to use two rooms. Unfortunately, this additional cost is unavoidable and subject to availability at each hotel we use for the tour. If a change is possible your tour leader will liaise with you about this option and additional costs will be payable directly to your tour operator or the hotel.

Roommate Introductions before you travel.

We introduce you to your roommate before the holiday. The introduction is made by email. We send you the name of your roommate and their email address, before departure.

When do you introduce roommates?

  • International trips - about 3-4 weeks prior to departure
  • Resort & Cruise holidays - about 3-4 weeks prior to departure
  • Trips in Australia - about 2 weeks prior to departure


Holiday Alert Sign up!

Receive announcements of new holidays & latest offers.



Take advantage of great savings when you choose to share a room. Our roommate matching option means you can take advantage of the twin share room rate.

Age-matched holidays

All our trips are age-matched so it's more likely you will travel with other like-minded single travellers. Popular age groups include 40 to 59 years and 45 years & over.


Southern Spain with Morocco

April 2017

'This trip wasn't just very big, it was huge. So very enjoyable, and I couldn't soak up enough of it!'

Gayle, 74 years
Brisbane, QLD
Southern Spain with Morocco

April 2017

'I had a great time. Not only did I meet some lovely people but we were always on the go, discovering exotic new cities, customs and cultures. Excellent holiday as everything was very well organised.'

Laura, 69 years
Sydney, NSW
Southern Spain with Morocco

April 2017

'For anyone considering travelling solo in a group ... don't hesitate, I have just returned from a tour of Morocco and Spain and have met the best group of people that you can possibly hope to meet. I'm sure that we will catch up on future Encounter tours!'

Karen, 57 years
Perth, WA
Kangaroo Island Walk April 2017

April 2017

'Kangaroo Island was THE GREAT ESCAPE from the rat race. Staying up at the lighthouse in heritage listed houses was a step back in time. No internet, phones, tv, wifi ... just  sitting and conversing with like minded people was quite refreshing;  connecting with each other one on one with no interruptions of any kind.  The island is absolutely beautiful with the most gorgeous sunsets that photos do not do justice have to be there to experience them in all their glory.  It was great to connect with nature on such an intimate level. '

Sally, 53
Wollongong, NSW
Great Ocean Road Walk

April 2017

'Great ocean road walk beautiful views seen only by walking the track well maintained had the best time.'

Wilma, 55 years
Fraser Island Walk

April 2017

'I am not a regular walker but maintain my fitness. Fraser Island walk is very achievable for novices like myself, with options to go further if your the hard core walker.  A beautiful island with scenery that is breathtaking.  At the end destination of some of our walks an amazing freshwater lake surrounded by white sand to cool off. I would highly recommend this tour. '

Marisa, 56 years
Brisbane, QLD
Fraser Island Walk

April 2017

'The 3 main reasons I book my holidays with Encounter: 
- everything is organised for me 
- safety & company of a group 
- age appropriate'

Rose, 50 years
Melbourne, VIC
Fraser Island Walk

April 2017

'Serenity in the sandy bush of Fraser Island with cool fresh swimming lakes to cool off in after long walks. Awesome 4WD travel too!'

Sarah 46 years
Melbourne, VIC
Great Ocean Road Walk

April 2017

'The Great Ocean Walk holiday was a great introduction to singles tours and walking holidays. Being in a small group with people of a similar age enabled everyone to get to know each other. Would most definitely look at another walking holiday in the future.'

Janene, 44 years
Newcastle, NSW
Tasmanian Highlights

March 2017

'A great holiday, great company and good value for money.'

Peter Van Ross, 60+

First Timers

First time to join a solo travel group? For a lot of our travellers it's their first time. You'll find our groups friendly and sociable.

Read More

Sydney MeetUp Group. Join Us.

We have a Meet Up group for Sydney Solo Travellers. Held in the evenings, usually drinks and dinner, Sydney city location.

Read More
logo_atas_proudtobe   PositiveSSL_tl_trans2.gif  

Encounter Travel
ATAS Accreditation No: A10439

Encounter Travel provides holidays for solo travellers. Since 2006 we've been creating tour, cruise and resort packages for solo travellers that like to share their travel experiences. Visiting destinations across Australia and around the globe our holidays include short tropical escapes, leisurely touring, cruises and active walking trips.   

ABN: 23 119 642 992