Call today 1300 653 692Monday to Friday: 10am to 5pm

Italian Splendour

Solo Travellers 45 years & over
Sunday 13 May – Sunday 3 June 2018

Other Notes

This page contains the details about the trip not already explained on other pages.

TRIP AVAILABILITY
If this trip seems right for you then we encourage you to book early and secure your place with a deposit.  Tour space is limited. Also, many services on this tour must be booked well in advance. To ensure your place, please check trip availability at your earliest convenience.

FELLOW TRAVELLERS
You will enjoy this small group experience with a maximum group size of 25 travellers. This tour is exclusively for single-solo travellers. Generally, this tour departs with around 16-22 group members.

TRANSPORT
Touring is by a private air-conditioned coach. There is also some boat travel for your visit to the Isle of Capri, around Venice and while staying at Lake Maggiore.

THE PACE  [3 out of 5] 
This tour includes a reasonable amount of sightseeing on foot and is graded as a medium-paced tour. A reasonable fitness level is required to participate in this tour.

There is an exceptional three night stay in Rome, Sorrento, Florence and at Lake Maggiore, and two nights of stay at the other destinations, creating a relaxed tour pace. Then finally, a one night stay in Milan.

The majority of driving days are not too long, with convenient stops at places of interest along the way for refreshments and sightseeing.

ACCOMMODATION – DOUBLE FOR SINGLE USE
Encounter Travel pays a supplement to all hotels for this itinerary so that the passengers who opt to take a single room get a double bed.  Throughout Europe the beds can be somewhat smaller than an average queen sized bed here in Australia.  For example a standard double sized bed is from 137 – 187cm, in Europe the beds are smaller and average between 120 and 140cm. 

If you think that you have been given the incorrect room type anytime while on tour, it’s best to speak directly to your tour director who can sort this out for you at the time.

YOUR FITNESS REQUIREMENTS
You should be able to carry your own luggage without assistance and not require an assistance while walking. As mostly tours are by foot, you should be able to walk three to four kilometres during the day, without difficulty.

Travellers of 70 years and over will be required to have a doctor complete a Fit to Travel form.

LUGGAGE INFORMATION AND RESTRICTIONS
Emirates baggage allowance depends on the class of travel.  Economy class passengers are permitted between 20 and 30kg.  The total amount will be advised on your ticket.  Passengers who travel business class are permitted to carry 40kg of luggage.

If your allowance has increased after having a ticket reissued, we strongly recommend that you carry proof of your original baggage allowance (a print out or screenshot of the original ticket).

You can check in as many pieces of baggage as you need, as long as the total weight is less than the maximum baggage allowance of your class. However, each individual item must weigh less than 32kg in total.

If an individual item has total dimensions (length + width + height) greater than 300cm (118 inches), it can’t be checked in as baggage and will need to be sent as cargo or freight. There are no exceptions to this rule.

CABIN BAGGAGE
Generally, the amount of cabin baggage you may bring depends on which service class you are flying.

First Class and Business Class customers are permitted two pieces of carry-on baggage: one briefcase plus either one handbag or one garment bag. The briefcase may not exceed 18 x 14 x 8 inches (45 x 35 x 20cm); the handbag may not exceed 22 x 15 x 8 inches (55 x 38 x 20cm); the garment bag can be no more than 8 inches (20cm) thick when folded. The weight of each piece must not exceed 7kg (15lb).

Economy Class customers are permitted one piece of carry-on baggage, either a handbag or laptop bag, that may not exceed 22 x 15 x 8 inches (55 x 38 x 20cm) and must weigh no more than 15lb (7kg).

CURRENCY
Name: Euro
Symbol: € Cent: cent
Minor Unit: 1/100 = Cent
Coins: Freq Used: €1, €2, 5cent, 10cent, 20cent, 50cent
Rarely Used: 1cent, 2cent
Banknotes: Freq Used: €5, €10, €20, €50, €100
Rarely Used: €200, €500
Central Bank: European Central Bank
Website: http://www.ecb.eu

ABOUT THE MEALS   
It’s regular that our trips included welcome dinners and farewell dinners for our groups. In addition, we include other group dining experiences to ensure that everyone can enjoy the benefit of travelling and dining as a group.  There’s nothing better than to share a meal with new friends and discuss the day’s adventures.

The meals included with our itinerary are Italian/European cuisine. We include highlight dinners and lunches as detailed by the itinerary.   Highlight references that use local restaurants of a high standard or if we use hotel restaurants they are of a high standard. Also, with each included meal a glass of wine is included.

Special Diet Requirements

 

As a standard, Encounter Travel limit special dietary requests to Vegetarian, Gluten Free, Lactose Intolerant and Diabetic. Additional intolerances to those fore-mentioned, are the responsibility of the traveller. For any additional special diet requests you must seek our advice and consultation.

  • We make special dietary requests on behalf of our travellers to our ground operators, cruise operators, and/or any third party that operate components of The Holiday where meals or snacks are provided as part of The Holiday inclusions. We cannot guarantee that all or any of the third parties will meet the request in part or full.
  • We can offer guidance on each of The Holidays as to the suitability of The Holiday for you in relation to your special diet request.
  • Requests made after booking your holiday that cannot be met will not entitle you to any refund of monies paid. Any lacking or failure from any of our operators to cater for your special diet does not give claim to any compensation whatsoever. 

Other notes about special dietary requirements: 

  • Please also be mindful that many hotels, restaurants and cruise ships may not provide gluten free cereal, bread, pasta, pizza, cake and/or dessert. 
  • Special diet requests may limit the number of choices or variety for meals. 
  • For airlines, please seek further advice at the time of booking. Please take note that a request for a vegetarian meal on a flight is provided as a vegan meal.
  • We recommend travellers with special dietary requirements consider their options to supplement meals and snacks in their holiday destination before deciding to travel. In some countries it is not uncommon that restaurants and food outlets pay less or no attention to special dietary requirements in comparison to what we may be accustomed to in Australia or other home countries.

Helpful Websites for Special Diet Translation cards:


http://www.celiactravel.com/cards/

https://www.brokerfish.com/food-allergy-translation-cards

https://www.selectwisely.com/

PERSONAL EXPENSES
In addition to your tour inclusions you will have some personal expenses including meals, snacks (like delicious gelato) and drinks not included with the tour package. Also consider souvenirs and miscellaneous expenses such as laundry. 

When setting a budget for personal expenses consider what meals are included and not included. This itinerary has a breakfast each day and includes up to ten other meals (lunches or dinners). Therefore on some days, lunch and/or dinner would be an additional expense.

Overall we recommend around AUD50-75 per day for personal expenses not included with the tour package.  The final amount of personal expenses will mostly be influenced by your budget for meals not included. You should increase this budget if you like to enjoy alcoholic beverages.

For anyone that enjoys some shopping there will be opportunities to purchase local items and these costs could be a small amount to a lot, all depending on personal preferences for travel shopping. This is a private group tour with a coach driver and English speaking, locally based tour director.

GROUP TOUR DIRECTOR
This is a private group tour with a coach driver and English speaking, locally based tour director. Your tour escort commences their services from Italy and is there to assist with group arrangements and to act as the liaison for all tour services.  A tour escort is not included for the travel arrangements to/from Italy.

In addition, local guides are included for major sightseeing tours as detailed by the itinerary.

TRAVEL GUIDE QUICK FACTS
Visit our Travel Guide page on our website for destination information. You may also view our Destination Highlights.

These pages contain helpful details including the currency and weather information.  

IMPORT LAWS AND CUSTOMS
Although there are no limits on the amount of alcohol and tobacco one can bring in from EU countries, customs officials are more likely to ask you questions if you have more than:

Tobacco products:
- 800 cigarettes;
- 400 cigarillos (max. 3g each);
- 200 cigars;
- 1kg smoking tobacco;

Alcoholic beverages:
- 10 litres of spirits over 22%;
- 20 litres of alcoholic beverages less than 22%;
- 90 litres of wine (though no more than 60 litres of sparkling wine);
- 110 litres of beer.

These quantities can be seized if customs are satisfied that they are of a commercial nature.

Free Import quantities when travelling from outside EU

Alcohol and alcoholic beverages
Over 17 years olds can bring (in personal luggage) the following quantities:
• 1 litre of alcohol that does not exceed 22% volume of alcohol, or un-denatured ethyl alcohol 80% volume and over
• 2 litres of alcohol that does not exceeds 22% volume of alcohol
• 4 litres of still wine
• 16 litres of beer.
The passengers can combine the first two types of alcohol as long the alcohol volume does not exceed 100%.

Over 17 years old that belong to the following categories:
• persons residing in the frontier zone (region beyond the expanding borders of the European Union including: Albania, Bosnia and Herzegovina, Croatia, Macedonia, Serbia and Montenegro)
• frontier-zone workers,
• the crews of means of transport used between third countries and the Community,
may bring (in your personal luggage) alcohol in the following quantities:
• 0,5 litre of alcohol exceeding 22% volume, or un-denatured ethyl alcohol of 80% volume and over
• a total of 0,5 litre of alcohol and alcoholic beverages of an alcoholic strength not exceeding 22% volume
• 0,5 litre of still wine
• 2 litres of beer.
The passengers can combine the first two types of alcohol as long the alcohol volume does not exceed 100%.

Note that the consideration of what constitutes frontier countries lies entirely with EU and the list outlined above may change.

Tobacco products
When travelling by air or sea , over 17 years old can bring tobacco products for personal use only the following:
• 200 cigarettes or
• 100 cigarillos or
• 50 cigars or
• 250 g of smoking tobacco.

Each amount specified in above points will amount to 100% of the total allowance for tobacco products.

When travelling by land, over 17 years old can bring tobacco products for personal use only the following:
• 40 cigarettes or
• 20 cigarillos or
• 10 cigars or
• 50 grams of smoking tobacco.

Each amount specified in all the points will amount to 100% of the total allowance for tobacco products.

Other goods
• Medication – for personal use only
• Personal items of non-commercial nature worth up to 430 euro when travelling by air or sea
• Personal items of non-commercial nature worth up to 300 euro when travelling by land
• Personal items of non-commercial nature worth up to 150 euro for travellers under 15 years of age.

Non-commercial item are of an occasional nature and consist exclusively of goods for the personal or family use of the traveller, or of goods intended as presents. The nature and quantity of the goods must not be such as to indicate that they are being imported for commercial reasons.

Prohibited

• Meat and milk and any items thereof from non-EU countries with the exception of limited amounts from Andorra, Croatia, the Faeroe Islands, Greenland, Iceland and small amounts of specific products from other countries
• Protected species and products thereof as listed by the CITES (Washington Convention) for example ivory, tortoise shell, coral, reptile skin, wood from Amazonian forests.

Restricted

• pets need to be identifiable (tattoo or an electronic identification system), vaccinated against rabies and have a health certificate. For more information please refer to the nearest embassy.
• maximum of 10 kg of meat, milk and dairy products coming from Croatia, Færøer Islands, Greenland and Iceland
• powdered milk for babies, food for children and special medical food (including pets food) may be allowed if they need not to be refrigerated prior opening and that it is brand packaged food and the packaging has original seal (unless in use at the time) and its quantity must not exceed the weight of 10 kg originating from Croatia, Færøer Islands, Greenland and Iceland, and of 2 kg if originating in other countries.
• fish only if it is disemboweled and does not exceed the weight of 20 kg,
• currency - no restrictions if coming from EU country. Declarable for all travelling outside EU when the amount exceeds 10.000 euro or equivalent in another currency.
• coats, fur and leather shoes made of protected animals will need special authorization

STAYING IN TOUCH
Email and SMS are the most convenient ways to stay in touch with family and friends while you are away. In most destinations and certainly in major cities you can expect access to internet services and also local telecommunication companies for SMS.

Be sure to have an email account that you can access from any internet service while travelling. e.g gmail, hotmail etc.

To be able to send SMS messages while away you need to check with your mobile phone provider that international roaming services are turned on.  You need to check with your provider the cost for sending and/or receiving SMS while you are outside of your home destination as usually this service is not included in mobile plan packages. 

Important Note: making and receiving telephone calls are usually very expensive and we don’t recommend you use your mobile phone for either.  Our tip – create a voicemail message that let’s callers know you will not bet taking calls but for urgent messages they can send you a text.  Just remember to record your voicemail when you return home. 

CODE OF CONDUCT
The following is a code of conduct that must be observed by all participants/travellers:

  1. We require that all participants observe responsible consumption of alcohol and obey all local, state or country laws pertaining to the consumption of alcohol.
  2. Use or possession of any illegal drugs will be cause for immediate expulsion for the group. This includes marijuana and opium even if this is considered acceptable in the destination.
  3. We require all participants to obey all laws of the country.
  4. Participants are to respect the privacy of other participants and if a participant declines to provide any contact information requested by another participant, that this wish is respected.
  5. Participants understand that if they receive contact information from another participant of the group event that this is solely for their reference and is not to be provided to other participants of the event group without the express permission of the participant whose information it is.
  6. Participants are to refrain from offensive language or behaviour including sexist and racist remarks.
  7. Participants are to be courteous to other participants and respect differences of one another.
  8. Participants understand that should other participants provide personal contact information that this information is not to be used for unsolicited email or correspondence for the purpose of business exchanges or transactions unless with the express prior permission of participants.

Any behaviour contrary to the Code of Conduct may result in your removal from The Holiday.

TRAVEL INSURANCE

  • We urge every traveller to take out travel insurance immediately after making a deposit for any holiday.
  • Also, travel insurance is a compulsory pre-requisite to join any of our active holidays or holidays outside of Australia.

Please send your travel insurance policy details before or no later than the time you pay your final monies.  You must receive your insurer’s name, telephone number in Australia, emergency contact number for calls outside of Australia and the policy number.

We urge you to carefully read any travel insurance policy level of cover/inclusions.  All policies must include cover for medical expenses and sufficient cover for repatriation to your home country in the event of accident or illness.  In addition, we urge you to take out a policy that includes cover for cancellation, curtailment, loss of luggage and personal effects and that the policy has a high level of cover for personal liability.

You may have travel insurance included with your credit card. Before you travel you must contact your bank to request the details of their insurer and the level of cover included with your credit card insurance policy.  You must also request the contact information for the insurer while travelling.  For all credit card policies be sure to determine the credit card provider requirements that qualify you for cover.  Example: a minimum purchase value on the card for your holiday expenses. 

DISCLAIMER
We have taken great care to prepare and publish the trip information and in good faith we believe it to be accurate.  However as is the nature of travel, plans may need to change from time to time and often unexpectedly. 

If trip details need to change due to circumstances beyond our control in most cases your final documentation issued prior to your departure will be updated.  However, it’s also possible that you may encounter itinerary changes while on holiday. It could be related to unexpected weather or road conditions or another example could be the unannounced closure of a facility such as a restaurant we planned to use. In these cases our ground operator for the holiday will make all best endeavours to provide an alternative of equivalent or similar standard.

At other times although not commonly, we may make itinerary changes after publishing the trip details on the website. This is usually directly related to enhancing the experience as a result of past traveller comments and from our own discoveries. 

logo_atas_proudtobe   PositiveSSL_tl_trans2.gif  

Encounter Travel
ATAS Accreditation No: A10439

Encounter Travel provides holidays for solo travellers. Since 2006 we've been creating tour, cruise and resort packages for solo travellers that like to share their travel experiences. Visiting destinations across Australia and around the globe our holidays include short tropical escapes, leisurely touring, cruises and active walking trips.   


ABN: 23 119 642 992