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New Zealand Highlights November 2017

Solo Travellers 55 Years & Over
Monday 06 November – Tuesday 21 November 2017

Other Notes

This page contains the details about the trip not already explained on other pages.

TRIP AVAILABILITY
If this trip seems right for you then we encourage you to book early and secure your place with a deposit.  Tour space is limited. Also, many services on this tour must be booked well in advance. To ensure your place, please check trip availability at your earliest convenience.

FELLOW TRAVELLERS
This tour is exclusively for solo/single travellers. A coach for up to 48 passengers is provided for this tour. It’s generally a popular tour with over 40 passengers in the group, up to full capacity.

THE PACE [3 out of 5]
A moderate to fast pace, some free time but quite a busy itinerary.

TRANSPORT
Transport is by an air-conditioned coach. There is also a rail journey, a ferry crossing between the South and the North islands and also cruises in the South and North Island.

LUGGAGE INFORMATION AND RESTRICTIONS
All travelers are supplied with a Travel Bag for personal small times which can be carried on the coach when travelling.  The travel bag is designed to carry a maximum of 6kg (13lbs).

In addition, each traveler is entitled to travel with one suitcase on tour measuring no more than 140cm (55”).  Weight limited also apply to luggage due to occupational health and safety issues.  Approximately, the maximum suitcase weight allowed is 23kg (50lbs).

Please be aware that oversized or overweight luggage may be refused to be carried by coach companies.  All luggage is entirely at the ‘owners risk’ while on tour and we strongly recommend that travel insurance is take out by each travellers to cover accidental damage or loss.

CURRENCY
New Zealand's unit of currency is the dollar (NZ$). All major credit cards can be used in New Zealand, with Visa and MasterCard accepted most widely.

ABOUT THE MEALS   
It’s regular that our trips include welcome dinners and farewell dinners for our groups. In addition, we include other group dining experiences to ensure that everyone can enjoy the benefit of travelling and dining as a group.  There’s nothing better than to share a meal with new friends and discuss the day’s adventures.

Special Diets 

As a standard, Encounter Travel limit special dietary requests to Vegetarian, Gluten Free, Lactose Intolerant and Diabetic. Additional intolerances to those fore-mentioned, are the responsibility of the traveller. For any additional special diet requests you must seek our advice and consultation.

  • We make special dietary requests on behalf of our travellers to our ground operators, cruise operators, and/or any third party that operate components of The Holiday where meals or snacks are provided as part of The Holiday inclusions. We cannot guarantee that all or any of the third parties will meet the request in part or full. 
  • We can offer guidance on each of The Holidays as to the suitability of The Holiday for you in relation to your special diet request.
  • Requests made after booking your holiday that cannot be met will not entitle you to any refund of monies paid. Any lacking or failure from any of our operators to cater for your special diet does not give claim to any compensation whatsoever. 

Other notes about special dietary requirements: 

  • Please also be mindful that many hotels, restaurants and cruise ships may not provide gluten free cereal, bread, pasta, pizza, cake and/or dessert. 
  • Special diet requests may limit the number of choices or variety for meals.

  • For airlines, please seek further advice at the time of booking. Please take note that a request for a vegetarian meal on a flight is provided as a vegan meal.

  • We recommend travellers with special dietary requirements consider their options to supplement meals and snacks in their holiday destination before deciding to travel. In some countries it is not uncommon that restaurants and food outlets pay less or no attention to special dietary requirements in comparison to what we may be accustomed to in Australia or other home countries.

Helpful Websites for Special Diet Translation cards:

http://www.celiactravel.com/cards/ 

https://www.brokerfish.com/food-allergy-translation-cards 

https://www.selectwisely.com/

COACH CAPTAIN
This is a private group tour with a Coach Captain. Your Coach Captain is there to assist with group arrangements and to act as the liaison for all tour services.

PERSONAL EXPENSES
In addition to your tour inclusions you will have some personal expenses including meals, snacks and drinks not included with the tour package plus consider souvenirs and miscellaneous expenses such as laundry. 

When setting a budget for personal expenses consider what meals are included and not included. This itinerary has a breakfast each day and some lunches or dinners. Therefore either lunch or dinner each day would be an additional expense if it’s not included on the itinerary. We recommend around AUD40 per day for personal expenses not included with the tour package.  You should increase this budget if you like to enjoy alcoholic beverages.

For anyone that enjoys some shopping there will be opportunities to purchase local items and these costs could be a small amount to a lot, all depending on personal preferences for travel shopping.

IMPORT LAWS AND CUSTOMS

Free import 

• Cigarettes, cigars, and tobacco allowance:
200 cigarettes or 250 grams of tobacco or 50 cigars or a mixture of all three weighing not more than 250 grams

• Alcoholic beverages allowances:
4.5 litres of wine or 4.5 litres of beer
three bottles (or other containers) each containing not more than 1,125ml of spirits, liqueur, or other spirituous beverages

Prohibited 

• Weapons
• Dogs breeds are prohibited
- American Pit Bull Terrier
- Brazilian Fila
- Dogo Argentino
- Japanese Tosa

• Objectionable publications - A publication is objectionable if it describes, depicts, expresses, or otherwise deals with matters such as sex, horror, crime, cruelty, or violence in such a manner that the availability of the publication is likely to be injurious to the public good.
• Hookah pipes, water pipes and smoking utensils    

Restricted

• Cash or bearer-negotiable instrument total value involved is NZ$10,000 or more (or foreign equivalent) need to be declared on a Border Cash Report upon arrival.
• Medicines that contain bear, tiger, turtle, musk, Aucklandia root, etc
• Elephant ivory – jewellery, carvings, tusks, etc
• Any whale/cetacean items, such as whalebone carvings, dolphin teeth
• Any item made from marine turtle meat or marine turtle shell
• Many big game hunting trophies
• Some orchids and cycads.

TRAVEL GUIDE QUICK FACTS
Visit our Travel Guide page on our website for destination information. You may also view our Destination Highlights.  

These pages contain helpful details including the currency and weather information. 

STAYING IN TOUCH
Email and SMS are the most convenient ways to stay in touch with family and friends while you are away. In most destinations and certainly in major cities you can expect access to internet services and also local telecommunication companies for SMS.

Be sure to have an email account that you can access from any internet service while travelling such as a gmail, hotmail or an icloud email address.

To be able to send SMS messages while away you need to check with your mobile phone provider that international roaming services are turned on.  You need to check with your provider the cost for sending and/or receiving SMS while you are outside of your home destination as usually this service is not included in mobile plan packages.  

Important Note: making and receiving telephone calls are usually very expensive and we don’t recommend you use your mobile phone for either.  Our tip – create a voicemail message that let’s callers know you will not bet taking calls but for urgent messages they can send you a text.  Just remember to re-record your voicemail when you return home.

CODE OF CONDUCT
The following is a code of conduct that must be observed by all participants/travellers:
Important Note: making and receiving telephone calls are usually very expensive and we don’t recommend you use your mobile phone for either.  Our tip – create a voicemail message that let’s callers know you will not bet taking calls but for urgent messages they can send you a text.  Just remember to record your voicemail when you return home.

  1. We require that all participants observe responsible consumption of alcohol and obey all local, state or country laws pertaining to the consumption of alcohol.
  2. Use or possession of any illegal drugs will be cause for immediate expulsion for the group. This includes marijuana and opium even if this is considered acceptable in the destination.
  3. We require all participants to obey all laws of the country.
  4. Participants are to respect the privacy of other participants and if a participant declines to provide any contact information requested by another participant, that this wish is respected.
  5. Participants understand that if they receive contact information from another participant of the group event that this is solely for their reference and is not to be provided to other participants of the event group without the express permission of the participant whose information it is.
  6. Participants are to refrain from offensive language or behaviour including sexist and racist remarks.
  7. Participants are to be courteous to other participants and respect differences of one another.
  8. Participants understand that should other participants provide personal contact information that this information is not to be used for unsolicited email or correspondence for the purpose of business exchanges or transactions unless with the express prior permission of participants.

Any behaviour contrary to the Code of Conduct may result in your removal from The Holiday.

TRAVEL INSURANCE

  • Travel insurance is a compulsory pre-requisite to join any of our holidays, unless the trip value is below $1000 per person.
  • We urge every traveller to take out travel insurance immediately after making a deposit for any holiday.
  • Please send your travel insurance policy details to us before or no later than the time you pay your final monies.  You must send us your insurer’s name, telephone number in Australia, emergency contact number for calls outside of Australia and the policy number.
  • We urge you to carefully read any travel insurance policy level of cover/inclusions.  All policies must include cover for medical expenses and sufficient cover for repatriation to your home country in the event of accident or illness.  In addition, we urge you to take out a policy that includes cover for cancellation, curtailment, loss of luggage and personal effects and that the policy has a high level of cover for personal liability. 

 

About Credit Card Travel Insurance
You may have travel insurance included with your credit card.  

Before you travel:

  • Contact your bank to request the details of their insurer
  • Find out the level of cover included with your credit card insurance policy
  • Obtain the contact information for the insurer that you would need in an event of an emergency
  • Be sure to determine the credit card provider requirements that qualify you for cover.  Example: a minimum purchase value on the card for your holiday expenses
  • If travelling within Australia, check your policy covers you for domestic travel

 

DISCLAIMER
We have taken great care to prepare and publish the trip information and in good faith we believe it to be accurate.  However as is the nature of travel, plans may need to change from time to time and often unexpectedly.  

If trip details need to change due to circumstances beyond our control in most cases your final documentation issued prior to your departure will be updated.  However, it’s also possible that you may encounter itinerary changes while on holiday. It could be related to unexpected weather or road conditions or another example could be the unannounced closure of a facility such as a restaurant we planned to use. In these cases our ground operator for the holiday will make all best endeavours to provide an alternative of equivalent or similar standard.

At other times although not commonly, we may make itinerary changes after publishing the trip details on the website. This is usually directly related to enhancing the experience as a result of past traveller comments and from our own discoveries. 

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Encounter Travel
ATAS Accreditation No: A10439

Encounter Travel provides holidays for solo travellers. Since 2006 we've been creating tour, cruise and resort packages for solo travellers that like to share their travel experiences. Visiting destinations across Australia and around the globe our holidays include short tropical escapes, leisurely touring, cruises and active walking trips.   


ABN: 23 119 642 992